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General Inquires

Have a question in mind? Fill out the form below and our team will promptly address your inquiries.

Thanks for reaching out!

General
Inquires

At VIXCINITY, we are committed to providing exceptional customer support. Our dedicated team is here to assist you with any queries or concerns you may have. We strive to ensure that your experience with us is seamless and satisfactory.

Chat with Our Support Team

Need immediate assistance? Feel free to message our support team for real-time help.

Customer
Support

At VIXCINITY, we are committed to providing exceptional customer support. Our dedicated team is here to assist you with any queries or concerns you may have. We strive to ensure that your experience with us is seamless and satisfactory.

Order Specific Customer Support. 

Firstly, thank you for supporting my small business. Please fill out the form below with any questions in regards to an order placed. 

Thanks for reaching about your order, we will be in touch shortly.

FAQ

Frequently Asked Questions

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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