General Inquires

Have a question in mind? Fill out the form below and our team will promptly address your inquiries.

General
Inquires

At VIXCINITY, we are committed to providing exceptional customer support. Our dedicated team is here to assist you with any queries or concerns you may have. We strive to ensure that your experience with us is seamless and satisfactory.

Chat with Our Support Team

Need immediate assistance? Feel free to message our support team for real-time help.

Customer
Support

At VIXCINITY, we are committed to providing exceptional customer support. Our dedicated team is here to assist you with any queries or concerns you may have. We strive to ensure that your experience with us is seamless and satisfactory.

Order Specific Customer Support.

Firstly, thank you for supporting my small business. Please fill out the form below with any questions in regards to an order placed.

FAQ

Frequently Asked Questions

Frequently asked questions

General

We do not accept returns or refunds due to the customized nature of most of our products. Because each item is made to order, all sales are final.

Returns or replacements will only be considered in the rare event of a confirmed production issue such as a design error, incorrect item, or damaged or torn garment upon arrival.

Please inspect your order promptly and contact us within 48 hours if any issues are found.